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Our Facebook page was supposed to be our own….not anymore. We let them express their anger on the other reviews network. Our time is precious, we don't have much time to spend on the social network as we focus on our job to satisfy our patrons who really believe in what we're here for. I thought we had the freedom in our own building, like HEB or WHOLE FOOD, to legally do what we think is best. Our concern is NOT the person but the gun. We WELCOME EVERYONE and always do, but just unarmed. Yes, we don’t want guns inside the bakery as we’re small place and can be packed with children around as they have their own spot. Yes, we put those LAW signs on the doors. We're working very hard to make it right, to make our patrons happy to stop by and have a piece of France right around the corner, trying to make you having a good time. Our team does his best and works hard to satisfy your needs. Yes, our down side is the customer service sometimes, we know it and we do our best to fix it but we're just a tiny bakery NOT a formal restaurant, very popular with only 30 people allowance (employees included) so it's hard sometimes to handle everything. We're known for respecting our savoir faire, authenticity and quality. Yes, we're migrant Alien who left our country for America to live our dream of sharing our passion for French food. That they expect us to be robbed at our house or at our business. That we treat them like criminals (but we just talk about the gun not the person who carry it). That we don't have our place here in the USA or in Texas. Telling us that as "migrant" we have to go back to our country. In just a couple of days, those people who most of them never came to our store, try, as they say, to destroy our business. We've been building very hard this true Authentic French family business for almost 8 years now. Like April, my head baker who has been working very hard with us for more than 6 years and told us "you don't deserve this !". This article was spreading.Īll Baguette et Chocolate's team is shocked and very sad. Later this day we received much more 1 star reviews, some with comments regarding guns and insulting emails. I started to see with my employees to know if something went wrong that day because we’re not used to bad review much. On Saturday 16th of September, we started receiving a couple of 1 star review without comment. Apparently, he just had a warning and left the store. He pretended he didn’t see the signs on the door. Those police officers dealt with him telling him that regarding the LAW, we don’t allow guns in our store. We were not aware of it until the police officers showed up.
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We were trying to know what can we tell this fellow, who knows that we don’t legally allow guns in our bakery, but still comes inside with his gun. My employees and myself didn’t know what to do so, we decided to call 311.
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He talked to my wife and said that if we didn't put those signs down, he would not come back. This fellow was upset, a year and a half ago, when we put on the doors the LAW sign prohibiting carrying gun in our establishment.
#Baguette et chocolat pro
This fellow, who is a pro gun, wrote an article on Saturday 16th of September, on a pro gun social network, relating his version about what happened in our store. Due to a recent gun incident with one fellow at our store, we’re extremely sad and shocked to announce you that we will shut down our Facebook page in the next days.